0
ENGLISH 中文



1. Contact Info

Before contacting us, please read our Help section below with wide-range of information you may need. If you have a question/concern we didn't mention. We are happy to help you with any questions or issues you may have. Feel free to contact us via the information below:

Customer Service: artanky@hotmail.com
Monday-Friday 10:00am-6:30pm EST

2. how To Purchase products from webstore

You can order the item you like by just clicking buy now or add to cart.

order status

Yes, based on the new direction our brand jumped into, we decide to use Artanky as our new name. For those who knows the story behind our older name, We want to say we love Gookie forever no matter which name we use to move on with our brand.

shipping

Yes we ship to all countries!

5. What is your return/exchange policy?

Item(s) must be returned within 30 days of the ship to date and must be returned in new condition, which means not worn or washed, all hang tags still attached. please include your shipping address with the items you are going to return. Please note: we do not cover the shipping fees for return/exchanges orders.

6. gookie

We provide free shipping service for domestic customers, the  Transit Time is 2-3 days. International orders will be charged 12.5 USD shipping fee and it May take up to 2-3 weeks.

7. The item i wanna buy is sold out, will you re-stock it?

No, we don't. That's what we called limited edition. All the items we put out are limited numbered, when it's gone, it's gone forever! So, when you find some items you love on our site, go grab it before its out of stock. But if you really love the item that much and wanna have it so bad, please send us an e-mail let us know it. We may think about it if we got lots e-mail about re-print that item.

8. Where can i find your size chart? How is the fit?

The size of our items are vary, what you need to do is click the item you are interested, there will be a size chart in each item's page. Please not: the measurement we use is centimeter.

9. How can I carry Artanky in my Store?

Thank you for choosing us from the ocean of brands, and trust our brand can make your store cooler. We are always willing to expland international market. If you would like to buy wholsesale from us, Please send us business inquiries to: artanky@hotmail.com. Please note: you need to provide a list of brands you currently carry and your store location, license, and photos of your store.

10. I checked your family section, these bands rock! I wanna be part of it! Will you sponsor my band?:

We are huge fan/supporter of punk rock, hardcore music scene, cuz we grew up with listenning this kind of genre. We want to contribute to the music scene as much as we can. it could be any knid of genre. Sorry we cound't sponsor all the bands, we usually seek out bands/artists have active tour schedule, easpecially signed up with record label, But if you think your band has ass-kickin sound and can make difference in the music scene, feel free to drop us an e-mail with all your specific information to: artanky@hotmail.com.  If we're able to check it out and blown away, we'll definitely be in touch.

11. I am a model/photographer, can i work with you for your next range?

Why not? Chances are! Sorry, we are really picky about it, but please feel free to shoot us an e-mail with your resume and portfolio at: artanky@hotmail.com

12. Where can I find your lookbook of your previous range?

Thank you for asking. There's a link to our Lookbook of all the ranges we've ever released before on the right hand side of this site

13. Can I interview you?/ will you feature your products on our magazine/website?

Absolutely! We would love to do that all at any kind of media/press. Here are some of the magazines we were featured before :www.xxx.com. Feel free to contact us to: artanky@hotmail.com

14. Where can i find your videos?

all our videos will be updated on this site: http://www.soku.com/search_video/q_gookie